Privacy Policy

Last updated: December 26, 2024

1. Introduction

Balistay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our villa search service through ChatGPT or Claude AI assistants.

2. Information We Collect

When you use Balistay through AI assistants, we may collect:

  • Search queries (location, number of bedrooms, guests, price preferences)
  • Usage data (API calls, response times)
  • Technical data (IP address, browser type, device information)

We do NOT collect or store:

  • Personal identification information (name, email, phone)
  • Payment information
  • Conversation history with AI assistants

3. How We Use Your Information

We use the collected information to:

  • Provide accurate villa search results
  • Improve our service quality and performance
  • Monitor and analyze usage patterns
  • Maintain service security and prevent abuse

4. Data Storage and Security

We use Upstash Redis for temporary caching of villa data with a 30-minute TTL (Time To Live). This means:

  • Villa data is cached temporarily to improve performance
  • Cache is automatically cleared every 30 minutes
  • No personal user data is stored in our cache

We implement industry-standard security measures including:

  • HTTPS encryption for all API communications
  • API key authentication for partner access
  • Regular security audits and updates

5. Third-Party Services

Balistay integrates with the following third-party services:

  • Vercel: Hosting and deployment
  • Upstash Redis: Data caching
  • Partner websites: Villa booking (Collection Villas Amaya)

When you click on booking links, you will be redirected to our partner websites. Their privacy policies apply once you leave our service.

6. Cookies and Tracking

Balistay does not use cookies or tracking technologies. We do not track users across sessions or websites.

7. Your Rights

Since we do not collect or store personal information, there is no personal data to access, modify, or delete. Each search query is processed independently without creating a user profile.

8. Children's Privacy

Balistay is not intended for children under 13 years of age. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: contact@tropik.digital
  • Website: https://balistay-five.vercel.app